Press Release: Grey Bruce Community Volunteer Income Tax Program Returns Over $10.4 Million to Local Residents

Bruce Grey Poverty Task Force highlights growing importance of free tax filing as access to benefits expands

Owen Sound, ON — The Grey Bruce Community Volunteer Income Tax Program (CVITP) continues to be a critical tool in reducing poverty and strengthening income security across the region, returning more than $10.4 million in refunds and benefits to local residents in 2025. (CRA/CVITP Stats Can, 31 Dec 2025).

  • $10,440,800 was returned to residents in Grey Bruce for the year ending 31 December 2025. (Using an average of $3,100/tax return)
  • 17 CVITP registered organizations in Grey Bruce completed 3,368 tax returns ($3,100 average x 3,368 = $10, 440,800) 
  • 3 CVITP registered organizations in Collingwood and Wasaga Beach filed 108 returns ($3,100 average x 108 = $328,600). 

These returns unlocked vital federal and provincial benefits, putting money back into households and the local economy.

“Tax filing is one of the most powerful — and underused — poverty reduction tools we have,” said Jill Umbach, Bruce Grey Poverty Task Force. “When people file their taxes, they gain access to income supports that help stabilize housing, food security, health outcomes, and overall well-being.”

Real savings, real impact

Despite this impact, only a fraction of those eligible are currently accessing the program. In Grey Bruce, an estimated 41,400 people qualified for CVITP services in 2025, highlighting both the scale of need and the opportunity for growth.

In 2026, the eligibility income levels have increased to $40,000/1-person, $55,000/2 people, $60,000/3 people, $65,000/4 people, $70,000/5 people and more than 5 people/$70,000, plus $5,000 for each additional person.

Connecting people to essential benefits

Annual tax filing is increasingly required to access key government supports, including the Canadian Dental Care Plan and the upcoming Canada Disability Benefit. Following the announcement of the Dental Care Plan in 2025, Grey Bruce CVITP partners extended their services beyond the traditional tax season to help residents register and avoid missing out.

“Taxes are no longer just about refunds,” said Umbach. “They are the gateway to health care, disability supports, and income security — especially for people living on low or fixed incomes.”

Volunteers remain essential — even with automatic tax filing

While the federal government has announced plans for an Automatic Tax Filing pilot to start in 2027, the Bruce Grey Poverty Task Force stresses that community-based tax clinics will remain essential, particularly in rural areas.

Barriers such as lack of internet access, transportation challenges, housing insecurity, low financial literacy, and mistrust of government systems mean many residents still need in-person, trusted support to file accurately and access benefits.

“Automatic tax filing will help some people — but it will not replace the need for volunteers,” said Umbach. “Our communities rely on human connection, problem-solving, and year-round support that only local clinics can provide.”

Finding a free tax clinic in Grey Bruce

Free tax clinics are offered at multiple locations across Grey and Bruce counties, including libraries, community agencies, outreach services, and Indigenous organizations.

Residents can find a local Community Volunteer Income Tax Program clinic by calling 2-1-1, speaking with a community navigator or go to FreeTaxClinics.ca

Clinics are available for seniors, newcomers, people with disabilities, Indigenous community members, and individuals with low or modest incomes. Many clinics offer in-person appointments, and some provide year-round or outreach-based tax filing support.

Read more about the work of the Grey Bruce Community Volunteer Income Tax Program Network, hosted by the Bruce Grey Poverty Task Force, its research, tools and reports here.

Bruce Grey Poverty Task Force Launches 2025 Tax Clinic Volunteer Drive

Grey and Bruce CountyON – [5 Nov 2025] — With tax season around the corner the Bruce Grey Poverty Task Force is urgently seeking volunteers for the 2025 Community Volunteer Income Tax Program/Canada Revenue Agency (CVITP/CRA).

Help Unlock Life-Changing Benefits: Volunteer Today

The CVITP provides free tax filing support to low-income individuals, seniors, people with disabilities, newcomers, and others facing barriers to tax filing. Without these supports, many people miss out on thousands of dollars in refundable benefits.

“We’re not just filing taxes—we’re opening doors to vital programs like the Canada Child Benefit, GST/HST credits, and now the Canada Dental Care Plan,” said Jill Umbach, Coordinator of the Bruce Grey Poverty Task Force. “We’ve seen firsthand how something as simple as filing taxes can stabilize someone’s life.”

In 2025, the CVITP/CRA reported that 41,400 people were eligible for the program in Grey Bruce. (CRA Statistics, Aug 2025). In Grey Bruce:

  • Volunteers helped 3,910 people file 4,410 tax returns.
  • $13,671,000 was returned to people in refunds and benefits – a direct reinvestment in household stability and community well-being. The average dollar value/tax return was calculated at $3,100.00 based on 2023 GB CVITP Network research.
  • $488,750 was saved for 3,910 people using our average rate for paying to have your taxes done at $125/person.

No experience is needed. Volunteers receive training, CRA certification, and ongoing support. Flexible in-person and virtual roles are available across Bruce and Grey Counties.

Interested? Visit Volunteer4BGTaxes.ca

Local Impact, National Importance

The Bruce Grey CVITP Network supports a regional network of volunteers to extend services beyond the traditional tax season. In partnership with MP Alex Ruff’s office, local volunteers, Hanover Public Library, Bruce County Public Library and social service agencies, the CVITP is more than a seasonal program—it is a tool for year-round financial empowerment.

“We see this as financial first aid,” added Umbach. “When someone files their taxes for the first time in years and gets a refund or qualifies for dental coverage or housing benefits—it’s transformative.”

How to Get Involved

  • Volunteer: Sign up to prepare and file returns; and/or assist clinics at Volunteer4BGTaxes.ca
  • Spread the word: Help connect isolated or vulnerable community members to services.  Call 211 or go to:FreeTaxClinics.ca

Poverty Task Force/United Way Community Update #208

Dear Colleagues,

May 5th is Red Dress Day. May 5th honours the thousands of missing and murdered Indigenous women, girls, 2 spirit, and gender diverse people in Canada by encouraging learning and building awareness to end violence against Indigenous women, girls, 2 spirit, and gender diverse people.  Home Page | MMIWG (mmiwg-ffada.ca)

Starting in 2016, the National Inquiry into Missing and Murdered Indigenous Women and Girls held 15 community hearings and spoke with 2,386 people. A final report was released in June 2019 which includes 231 Calls for Justice that “represent important ways to end the genocide and to transform systemic and societal values that have worked to maintain colonial violence”. Final Report | MMIWG (mmiwg-ffada.ca)

  • Indigenous women are four times more likely than non-Indigenous women to be victims of violence. Indigenous women make up 16% of all female homicide victims, and 11% of missing women, yet Indigenous people make up only 4.3% of the population of Canada.
  • Indigenous women are twice as likely to experience violence from their current or former partner. A little more than 13% of Indigenous people experience violence from their current or ex-partner, a proportion twice as high as non-Indigenous people (5.7%).
  • Indigenous women are more likely to experience physical and sexual assault than non-Indigenous women.56% of Indigenous women have suffered physical assault, and 46% have experienced sexual assault. By comparison, about one-third of non-Indigenous women have suffered these assaults in their lifetimes.

The Inquiry also released an engagement guide, Their voices will guide us, which will “introduce the value of Indigenous women’s and girls’ lives into the classroom and into the minds and hearts of young people. It will prepare educators to use a decolonizing pedagogy and a trauma-informed approach in their teaching.” Publications | MMIWG (mmiwg-ffada.ca)

  • Gimikwendaanin: honour and remember community fire at Gichi-Name-Wikwedong Reconciliation Garden, May 5th, 11am-1pm.

May is also Sexual Violence Prevention Month: throughout May, various initiatives are undertaken to raise awareness about sexual violence and promote prevention efforts. Join together in support of survivors, community service providers and advocates across the province to raise awareness about the horrific crime of sexual assault and all forms of gender-based violence.  

HOUSING

  • Ontario Aboriginal Housing Services: has launched a series of community engagements with urban Indigenous community members about housing priorities and how they can develop housing that meets communities’ needs. For more info email price@oahssc.ca
  • National Encampments Response Plan: the federal government allocated $250M to address encampments in their 2024 Budget. The Federal Housing Advocate’s call for a National Encampments Response Plan. Learn more about what this plan should look like directly from lived experts & the Advocate: https://loom.ly/32jzeGQ

FOOD SECURITY

INCOME SECURITY 

  • City of Owen Sound Council: approved a motion to support an increase to OW and ODSP, recognizing the cost of living and need to increase rates. https://pub-owensound.escribemeetings.com/Players/ISIStandAlonePlayer.aspx?Id=8fd4c38d-0d39-43e9-ac9a-562c572d9cef
  • Huron Perth CVITP Program: The tax clinics in Huron County and Grand Bend helped file more than 1,000 returns in 2022, which resulted in $1.7 million in benefits and refunds. For the 2023 term, Crane said clinic organizers don’t have a target goal but hope they’ll be able to at least file the same amount of returns.Local clinics ready to help with income taxes: United Way Perth Huron | The Stratford Beacon Herald
  • Grey Bruce CVITP Network: the PTF’s Income & Employment Security Action Group shall be holding an annual gathering on May 25th, 10am-2pm at the Walkerton Clean Water Centre.  GB CVITP organizations shall join the Action Group to appreciate the work of volunteers and debrief about this year’s program. GB CVITP helped 3,050 individuals to file 3,550 returns in 2022, across 3 Counties, which is estimated in $9 million in benefits and refunds.   Look out for a poster and registration coming out for this event. 
  • Seniors and poverty: seniors have some of the lowest poverty rates in the country relative to Canada’s official poverty line. Seniors’ poverty rates are consistently lower than the national poverty rate. Yet, many seniors across the country are struggling. Reports find that reality doesn’t match the statistics. Seniors’ poverty isn’t properly measured (irpp.org) and A fine line: Finding the right seniors’ poverty measure in Canada – Maytree
  • Longevity literacy: Longevity literacy is an understanding of how long people tend to live upon reaching retirement age. It is particularly important since retirement income security requires planning, saving, and preparing for a period that is uncertain in length. A recent US study found:
  • Only 12% of U.S. adults have strong longevity literacy—i.e., they demonstrate an understanding of how long 65-year-olds live on average, as well as the likelihood of living to an advanced age versus the likelihood of dying relatively early.
  • 31% have weak longevity literacy—i.e., they demonstrate a complete lack of understanding of the distribution of life expectancy at age 65. This is a knowledge gap that can keep them from planning and preparing adequately for retirement. TIAA_GFLEC_Report_PFinLongevity_August2023_02.indd

TRANSPORTATION 

  • Transportation Funding: the Ontario government announced transit a $1,052,544 investment from the 2023-24 Gas Tax program. The funding will support ongoing services of the Saugeen Mobility and Regional Transit Corporation (SMART) on behalf of the Municipalities of Arran-Elderslie, Brockton, Chatsworth, Grey Highlands, Hanover, Huron-Kinloss, Kincardine, Saugeen Shores, Southgate and West Grey; Meaford Moves+ accessible transit and the City of Owen Sound transit. 
  • Owen Sound Chamber of Commerce: is carrying out a transportation survey to determine needs of employees and employers in the area. Business Transportation Survey (surveymonkey.com)

Cheers, Jill